Shipping and Delivery Policy

Effective date: July 23, 2026
Last updated: July 23, 2026

This Shipping and Delivery Policy explains how orders placed through Shop.BareAnime.com are produced, shipped, tracked, and delivered.

In this policy:

• “BareAnime,” “we,” “us,” and “our” refer to BareAnime.
• “Customer,” “you,” and “your” refer to the person placing or receiving an order.
• “Store” refers to Shop.BareAnime.com.
• “Product” refers to merchandise purchased directly through the Store.
• “Fulfillment partner” refers to Printful or another company that manufactures, packages, or ships products on BareAnime’s behalf.
• “Carrier” refers to the postal service, courier, or delivery company responsible for transporting a shipment.

This policy applies only to products purchased directly from Shop.BareAnime.com.

Products purchased from third-party websites through affiliate links are governed by the shipping policies of those third-party sellers.

Nothing in this policy limits consumer rights that cannot legally be waived.

1. Print-on-Demand Fulfillment

Many BareAnime products are produced through a print-on-demand system.

This means that a product may not be manufactured until after your order has been placed and payment has been authorized.

Print-on-demand products may include:

• Shirts
• Hoodies
• Hats
• Posters
• Mugs
• Phone cases
• Accessories
• Other custom-produced merchandise

Because production begins after an order is placed, the total delivery period includes both:

1. Production and fulfillment time
2. Shipping and carrier transit time

Production time and shipping time are separate.

2. Order Processing

After you place an order, you should receive an order-confirmation email.

The confirmation means that we received your order. It does not necessarily mean:

• Production has begun
• The payment has cleared
• The order has shipped
• Every product is available
• The order has been formally accepted

Before fulfillment, an order may be reviewed for:

• Payment authorization
• Address validity
• Product availability
• Suspected fraud
• Shipping restrictions
• Tax requirements
• Order errors
• Customization approval

We may contact you if additional information is needed.

Failure to respond may delay or prevent fulfillment.

3. Production Times

Most print-on-demand products are expected to require approximately 2–5 business days for production before shipment.

Production may include:

• Printing
• Embroidery
• Quality inspection
• Packaging
• Label creation
• Transfer to the carrier

Production estimates are not guarantees.

Production may take longer because of:

• High order volume
• Holiday demand
• Product shortages
• Equipment problems
• Quality-control concerns
• Design or file issues
• Payment review
• Address problems
• Fulfillment-center disruptions
• Events outside our reasonable control

Business days generally exclude Saturdays, Sundays, and applicable holidays.

4. Estimated Delivery Time

The estimated delivery time generally consists of:

Production time + shipping transit time

An estimated delivery date may be displayed:

• On the product page
• During checkout
• In the order-confirmation email
• In the shipping-confirmation email
• Through the tracking page

The estimate shown during checkout is normally the most relevant estimate because it may account for:

• Your delivery address
• Product type
• Product availability
• Fulfillment location
• Shipping method
• Carrier availability

Estimated delivery dates are not guaranteed unless BareAnime expressly identifies a delivery date as guaranteed.

5. Domestic Shipping Estimates

Shipping times within the United States depend on the product, fulfillment facility, carrier, destination, and shipping service.

After production, domestic transit may commonly take several business days.

The specific estimate displayed at checkout or in your shipment confirmation should control over any general estimate stated in this policy.

Remote areas, military addresses, territories, and noncontinental destinations may require additional time.

6. International Shipping Estimates

International transit times vary significantly depending on:

• Destination country
• Customs processing
• Local postal service
• Product availability
• Fulfillment location
• Shipping method
• Import requirements
• Local holidays
• Transportation disruptions

International delivery may take substantially longer than domestic delivery.

An estimated delivery date does not guarantee that customs authorities will release a shipment within a particular period.

7. Shipping Destinations

BareAnime may ship to locations supported by its fulfillment providers and carriers.

Shipping may not be available to every country, territory, postal code, military address, or restricted location.

A destination may be unavailable because of:

• Carrier limitations
• Product restrictions
• Customs rules
• Trade sanctions
• Fulfillment limitations
• Legal requirements
• Safety concerns
• Temporary service suspensions

If we cannot ship to the address provided, we may contact you for an alternative address or cancel and refund the affected order.

8. Shipping Rates

Shipping charges may be calculated based on:

• Product type
• Product quantity
• Package size
• Package weight
• Shipping destination
• Fulfillment location
• Carrier
• Shipping speed
• Whether products require separate shipments

Available shipping options and charges should be displayed during checkout before you complete the purchase.

Shipping rates may change prospectively.

9. Free Shipping Promotions

BareAnime may occasionally offer free shipping.

A free-shipping promotion may be subject to:

• A minimum purchase amount
• Eligible products
• Specific countries or regions
• A promotional period
• A coupon code
• Standard shipping only
• Other displayed restrictions

Unless otherwise stated, free shipping does not include:

• Expedited shipping
• Customs duties
• Import taxes
• Brokerage fees
• Reshipping caused by an incorrect customer address

Free shipping does not mean that shipping has no cost to BareAnime or its fulfillment provider.

10. Shipping Methods

Available shipping methods may include:

• Standard shipping
• Economy shipping
• Expedited shipping
• Express shipping
• Carrier-specific services

Not every shipping method is available for every product or destination.

Shipping-method names may describe the carrier’s transit service and may not include the production period.

For example, selecting expedited shipping does not necessarily cause the product to be manufactured immediately unless that is specifically stated.

11. Expedited Shipping

When expedited shipping is available, it generally affects carrier transit after production.

It may not shorten:

• Production
• Quality control
• Payment review
• Address verification
• Customs processing
• Order holds

Do not assume that choosing expedited shipping guarantees arrival by a personal deadline.

Contact BareAnime before ordering when delivery by a particular event or date is critical.

Unless BareAnime expressly guarantees a date in writing, estimated arrival before a birthday, convention, holiday, trip, or other event is not guaranteed.

12. Fulfillment Locations

Products may be produced and shipped from different fulfillment facilities.

The facility used may depend on:

• Product availability
• Destination
• Production capacity
• Product type
• Shipping speed
• Stock
• Fulfillment-provider routing

BareAnime cannot always guarantee that an order will be fulfilled from a particular country or facility.

13. Split Shipments

Products in the same order may arrive in separate packages.

Split shipments may occur because:

• Products are made at different facilities
• Products have different production times
• Products require different packaging
• One product is temporarily unavailable at a facility
• Products use different carriers
• Shipping separately provides faster fulfillment

You may receive:

• Multiple shipping-confirmation emails
• Multiple tracking numbers
• Packages on different dates

A partially delivered order does not necessarily mean the remaining products are missing.

Review all shipment notifications before reporting a missing item.

14. Tracking Information

When tracking is available, BareAnime will generally send a shipping-confirmation email containing:

• The carrier
• The tracking number
• A tracking link
• The products included in that shipment

Tracking may not update immediately after a label is created.

It can take time for:

• The carrier to collect the package
• The first scan to occur
• Tracking information to synchronize
• International tracking to transfer between carriers

A “label created” status usually means the shipping label exists, but the carrier may not yet have scanned the package into its network.

15. Tracking Delays

Tracking information can occasionally:

• Update late
• Skip scans
• Display an incorrect estimated date
• Show no movement while the package is in transit
• Stop updating after transfer to a local postal service
• Mark a package delivered shortly before physical delivery

A lack of recent tracking movement does not automatically mean the package is lost.

Contact BareAnime if tracking has not updated for an unusually long period or the package has not arrived after the estimated delivery window.

16. Carrier Responsibility

Once a package enters the carrier’s network, transit and delivery are primarily handled by the carrier.

BareAnime does not directly control:

• Carrier routes
• Delivery schedules
• Scanning
• Weather delays
• Customs processing
• Local postal service
• Final delivery placement

However, BareAnime remains responsible for assisting customers with valid order and delivery problems as described in this policy and the Refund and Return Policy.

We may communicate with the carrier or fulfillment provider on your behalf.

17. Delivery Instructions

You are responsible for providing accurate delivery information and, where applicable:

• Apartment or unit number
• Building name
• Gate code
• Company name
• Mailroom information
• Recipient name
• Telephone number
• Safe-delivery instructions

Not every carrier accepts or follows special delivery instructions.

BareAnime cannot guarantee that a carrier will:

• Call before delivery
• Leave a package in a requested location
• Obtain a signature
• Deliver at a specific time
• Follow instructions entered outside the official carrier system

18. Address Accuracy

Review your shipping address carefully before submitting an order.

You are responsible for ensuring that the address includes:

• Correct recipient name
• Correct street number and name
• Apartment, suite, or unit
• City
• State, province, or region
• Postal or ZIP code
• Country
• Any required delivery information

BareAnime is not generally responsible for delivery failure caused by incorrect or incomplete information entered by the customer.

19. Address Changes

Contact BareAnime immediately if you need to change a shipping address.

We may be able to update the address only before the order reaches a certain stage of production or shipment.

Once a product has entered fulfillment or a shipping label has been created, an address change may not be possible.

Submitting a request does not guarantee that the address was changed.

An address change is confirmed only when BareAnime provides written confirmation.

20. Undeliverable Addresses

A carrier may classify an address as undeliverable because of:

• Missing information
• Invalid postal code
• Unknown recipient
• Inaccessible building
• Mailbox restrictions
• Carrier limitations
• Local address formatting
• Delivery restrictions

If the order has not shipped, we may request a corrected address.

If it has already shipped, additional reshipping or replacement charges may apply when the problem resulted from customer-provided information.

21. Packages Returned to Sender

A shipment may be returned because:

• The address was incomplete
• The address was incorrect
• Delivery was refused
• The package was unclaimed
• The recipient was unavailable
• Customs requirements were not completed
• The carrier could not access the location

Contact BareAnime if tracking shows that a shipment is being returned.

Do not assume the fulfillment facility will automatically reship it.

Depending on the circumstances, you may be responsible for additional shipping or replacement costs.

If the return resulted from BareAnime’s error, we will correct it without additional charge.

22. Refused Deliveries

Refusing delivery does not automatically cancel an order or guarantee a refund.

Before refusing a delivery, contact BareAnime unless:

• The package is visibly destroyed
• Acceptance would create a safety concern
• The carrier confirms severe damage
• Another urgent reason makes contact impractical

A customer may be responsible for shipping and handling costs when an otherwise correct shipment is refused without an approved reason.

23. Packages Marked Delivered

When tracking shows that a package was delivered but you cannot locate it:

1. Confirm the address on the order.
2. Check entrances, porches, garages, mailrooms, lockers, and other delivery areas.
3. Ask household members.
4. Check with neighbors where appropriate.
5. Contact the building manager or front desk.
6. Allow a brief period in case the carrier marked delivery early.
7. Contact the carrier for delivery details.
8. Contact BareAnime promptly.

BareAnime may request:

• Order number
• Confirmation of the delivery address
• Carrier case number
• Written description of the search performed
• Other information reasonably needed to investigate

A delivered tracking status does not automatically defeat a valid misdelivery claim.

24. Lost Packages

A package may be considered lost when:

• The carrier confirms loss
• Tracking has stopped for an unreasonable period
• The package does not arrive within the investigation period
• The fulfillment provider approves a lost-package claim
• Reliable evidence demonstrates that delivery did not occur

Claims should generally be reported no later than 30 days after the estimated delivery date.

Depending on the investigation, BareAnime may provide:

• A replacement
• A reshipment
• A refund
• Another appropriate remedy

BareAnime may wait for a carrier investigation before issuing a remedy.

25. Stolen Packages

BareAnime is not automatically responsible for a package stolen after correct delivery.

However, contact us promptly so we can determine whether:

• Delivery occurred at the correct address
• The carrier made a mistake
• Delivery evidence is available
• Shipping protection applies
• A replacement or other resolution is possible

You may be asked to contact:

• The carrier
• Your property manager
• Local law enforcement
• Your payment provider

Submitting a police report does not automatically guarantee a replacement or refund.

26. Damaged Packages

If a package arrives visibly damaged:

• Photograph the package before opening it
• Photograph the shipping label
• Photograph the product and damage
• Keep the packaging
• Contact BareAnime promptly

Do not discard the product or packaging until the claim has been reviewed.

Damage claims are governed by the Refund and Return Policy.

27. Missing Items

Before reporting a missing product:

• Review your shipping-confirmation emails
• Check whether the order was split
• Review all tracking numbers
• Inspect the packaging carefully

Contact BareAnime if an expected item has no separate shipment or was omitted from the delivered package.

Missing-item claims should generally be submitted within 30 days after delivery of the relevant shipment.

28. Incorrect Items

Contact BareAnime promptly if you receive:

• The wrong product
• The wrong size
• The wrong color
• The wrong design
• Another customer’s item

Keep the product and packaging while the claim is reviewed.

Incorrect-item claims are handled under the Refund and Return Policy.

29. Shipping Delays

Orders may be delayed because of:

• High production demand
• Holidays
• Severe weather
• Natural disasters
• Carrier disruptions
• Customs
• Labor disputes
• Transportation shortages
• Product availability
• Equipment failure
• Quality-control issues
• Address verification
• Payment review
• Government actions
• Public emergencies
• Cyber incidents
• Other events beyond reasonable control

BareAnime will provide updated information when reasonably available.

A delay does not automatically mean an order is lost.

30. Legally Required Delay Notices

BareAnime intends to have a reasonable basis for any shipping timeframe displayed or promised.

If we cannot ship within the promised period—or within the legally applicable default period when no shipment timeframe was provided—we may:

• Notify you of the delay
• Provide a revised shipment estimate
• Ask whether you agree to wait
• Allow you to cancel the unshipped order
• Issue a prompt refund when required

We will not require you to accept store credit instead of a legally required refund for unshipped merchandise.

31. Holiday Orders

Production and delivery commonly take longer during holidays and periods of high demand.

Holiday-order deadlines are estimates unless expressly guaranteed.

BareAnime does not guarantee arrival before:

• Christmas
• Birthdays
• Conventions
• Vacations
• Anniversaries
• Release events
• Other personal deadlines

Order early and review the current checkout estimate.

32. Preorders and Backorders

If BareAnime offers preorders or backorders, the product page should state:

• That the item is not ready for immediate shipment
• The expected production or release period
• Whether other products will ship separately
• When payment is charged
• The cancellation terms

Preorder and backorder dates are estimates unless expressly guaranteed.

If a delay becomes material, we may offer cancellation and a refund as required.

33. Out-of-Stock Products

A product may become unavailable after an order is placed because of:

• Inventory changes
• Supplier shortages
• Fulfillment errors
• Discontinuation
• Quality problems

If an affected product cannot be fulfilled, we may:

• Offer an alternative
• Provide a revised estimate
• Cancel the affected product
• Refund the affected amount
• Cancel and refund the entire order when appropriate

We will not substitute a materially different product without your agreement.

34. Customs, Duties, and Import Taxes

International shipments may be subject to:

• Customs duties
• Value-added tax
• Import tax
• Brokerage fees
• Handling fees
• Local delivery charges

Unless checkout expressly states otherwise, these charges are generally the responsibility of the recipient.

BareAnime does not control:

• Whether a country imposes charges
• The amount charged
• Customs-processing time
• Classification decisions
• Local collection procedures

Contact your local customs authority before purchasing if you need an estimate.

35. Customs Delays

International packages may be delayed while customs authorities:

• Review documentation
• Inspect products
• Calculate charges
• Request information
• Hold the shipment
• Transfer the package to a local carrier

BareAnime cannot guarantee customs-clearance times.

You are responsible for responding to lawful customs requests relating to your shipment.

36. Unpaid Customs Charges

If you refuse or fail to pay required customs charges, the package may be:

• Held
• Returned
• Abandoned
• Destroyed

BareAnime is not generally responsible for customs charges or delivery failure caused by refusal to pay them.

Refund eligibility will depend on:

• Whether the product is returned
• Product condition
• Return and handling costs
• Applicable law
• The Refund and Return Policy

37. Customs Declarations

BareAnime and its fulfillment providers must describe and value shipments accurately.

We cannot:

• Mark a commercial purchase as a gift
• Falsify product values
• Misidentify products
• Alter customs documents to avoid taxes
• Participate in unlawful import practices

38. International Restrictions

Customers are responsible for ensuring that ordered products may lawfully be imported into their destination.

BareAnime may cancel an order when a product appears restricted or prohibited.

The customer may be responsible for loss caused by an undisclosed local restriction, except where BareAnime had a legal duty to identify or prevent the shipment.

39. Military and Diplomatic Addresses

Shipping to APO, FPO, DPO, or similar addresses may:

• Require additional transit time
• Have limited tracking
• Restrict certain products
• Require special address formatting

Available shipping methods will be shown at checkout where supported.

40. PO Boxes

Some carriers or products may not support delivery to a post-office box.

If a physical street address is required, we may contact you before shipment.

Failure to provide a valid replacement address may result in cancellation and refund of the affected order.

41. Shipping Protection

BareAnime may offer optional shipping protection in the future.

If offered, the checkout page or separate protection terms will explain:

• Covered events
• Exclusions
• Claim deadlines
• Evidence requirements
• Available remedies
• The company providing the protection

The absence of optional protection does not eliminate legally required remedies for orders BareAnime fails to deliver.

42. Signatures

Some shipments may require a signature because of:

• Product value
• Carrier policy
• Destination
• Fraud prevention
• Customer-selected service

A signature may be required from:

• The named recipient
• An adult
• Another person at the address

Failure to receive or collect a signature-required package may result in return to sender.

43. Reshipping Charges

You may be responsible for reshipping or replacement costs when delivery fails because:

• You entered an incorrect address
• You omitted required address information
• The package was unclaimed
• You refused a correct shipment
• You failed to complete customs requirements
• You requested delivery to an unsupported location

You will not be charged additional shipping when the failure resulted from:

• BareAnime’s error
• A fulfillment error
• A confirmed carrier misdelivery
• Another circumstance for which BareAnime is legally responsible

44. Combining Orders

Separate orders are not guaranteed to be combined.

Even when orders are placed close together, they may:

• Be processed separately
• Use different fulfillment facilities
• Receive separate tracking
• Incur separate shipping charges

Shipping charges are not automatically refundable because two orders later ship together.

45. Changes After Shipment

Once a package has shipped, BareAnime may be unable to:

• Change the address
• Change the recipient
• Change the shipping speed
• Cancel delivery
• Redirect the package
• Add delivery instructions

You may be able to request certain changes directly from the carrier, but availability and fees vary.

BareAnime does not guarantee carrier approval.

46. Delivery to Shared Locations

Delivery to a:

• Dormitory
• Apartment building
• Office
• Hotel
• Mailroom
• Freight forwarder
• Package locker
• Shared residence

may be considered complete when the carrier delivers the package to the location’s authorized receiving area or representative.

BareAnime is not responsible for internal handling after valid delivery, except where applicable law provides otherwise.

47. Freight Forwarders and Reshipping Services

Using a freight forwarder, reshipping company, hotel, or third-party receiving service may make delivery investigations more difficult.

BareAnime’s delivery responsibility may be considered completed when the order reaches the customer-designated intermediary, subject to applicable law.

BareAnime is not responsible for loss, damage, delay, repackaging, customs issues, or misdelivery occurring after the intermediary receives the package.

48. Business Days

Unless stated otherwise, references to business days exclude:

• Saturdays
• Sundays
• U.S. federal holidays
• Holidays observed by the relevant fulfillment facility or carrier

Time-zone differences may affect when an order enters processing.

49. Risk of Loss

Risk-of-loss rules vary by jurisdiction and cannot always be changed by store policy.

To the extent permitted by law, risk of loss may transfer when the product is delivered to the address or authorized recipient designated by the customer.

Nothing in this section eliminates BareAnime’s responsibility for:

• Failing to ship an order
• Sending the wrong product
• Shipping to the wrong address because of BareAnime’s error
• A carrier’s confirmed failure where BareAnime remains legally responsible
• Other nonwaivable consumer rights

50. Customer Cooperation

To help us investigate a shipping problem, you agree to provide reasonable information such as:

• Order number
• Correct delivery address
• Tracking number
• Photographs
• Carrier correspondence
• Description of the issue
• Date the problem was discovered

Failure to provide reasonably necessary information may delay or prevent resolution.

We will not request information unrelated to the shipping claim.

51. Fraud and Shipping Abuse

BareAnime may investigate claims supported by evidence of:

• False non-delivery reports
• Altered tracking information
• Repeated claims inconsistent with carrier records
• Address manipulation
• Package-forwarding abuse
• Duplicate refund demands
• Other fraud

We may suspend or restrict accounts associated with substantiated abuse.

A good-faith complaint, legitimate dispute, or honest mistake will not be treated as fraud merely because the claim is unsuccessful.

52. Order Support

For order and delivery assistance, contact:

BareAnime
Website: Shop.BareAnime.com
Email: Contact@bareanime.com
Subject: Shipping Help — Order #[INSERT ORDER NUMBER]

Include:

• Your name
• Order number
• Email address used at checkout
• Delivery address
• Description of the issue
• Tracking information
• Relevant photographs
• Carrier case number, if available

Do not send complete payment-card numbers, account passwords, government identification numbers, or other highly sensitive information through ordinary email.

53. Changes to This Policy

BareAnime may update this policy when:

• Fulfillment providers change
• Carriers change
• Shipping methods change
• Products change
• Shipping destinations change
• Legal requirements change
• Store operations change

The policy in effect when you place an order will generally govern that order unless:

• A later policy gives you greater rights
• Applicable law requires another result
• BareAnime and the customer agree otherwise